ESG India Leadership Awards in Leadership in Product Quality Apollo hospitals

Leadership in Product quality award is presented to Apollo Hospitals Enterprise Limited in recognition of their excellent practices in efficient quality management systems, communicating product defects, product recall and measuring customer satisfaction and retention rate.

The company’s achievements are as under:

1.    They are India’s first hospital to be awarded ISO 9001:2008 certification.

2.    They have implemented a quality program to enhance safety practices across all its hospitals.

3.    Their overall patient satisfaction rate is 96%.